December 27, 2019

The Changes to MIPS in 2020

Recently, the Centers for Medicare and Medicaid Services (CMS) released the Final Rule for the Quality Payment Program (QPP) in 2020. This update has numerous changes to MIPS in the coming year, as well as some future reporting years. What does your medical practice need to know before the 2020 year begins? Higher Performance Threshold […]

December 4, 2019

The Importance of Front Desk Training at Your Medical Practice

Front desk staff are some of the most critical employees in your practice. For one thing, first impressions matter in every business, and your medical practice is no different. Your staff need to provide excellent customer service, make your patients feel comfortable and relaxed before their appointment, and show that your office is professional. However, […]

November 19, 2019

Dealing with Difficult and Non-Compliant Patients

In the best practices and hospitals throughout the country that get exceptional results and retain highly-skilled staff, there is one element in common—all of them still deal with difficult and non-compliant patients. Every practice encounters difficult patients who may push back against advice or flat out ignore it altogether. How can you deal with different […]

October 18, 2019

6 Essential Tips for Motivating Your Employees

Motivating your staff to do their best every day may seem like a difficult task. However, keeping your staff motivated is often one of the keys to a successful practice. It decreases employee turnover, increases practice morale, improves workflow and operations and even can affect patient retention. Happy and motivated staff can radiate such positive […]

October 10, 2019

HIPAA: Dos and Don’ts

The Health Insurance Portability and Accountability Act of 1996 is United States legislation that provides data privacy and security provisions for safeguarding medical information. HIPAA requires that all your employees are on the same page and working as a team to ensure that patient data is always protected. Here are some easy-to-remember strategies for maintaining […]

September 27, 2019

Why Patient Reviews are Important and How to Get More

There is no more powerful marketing tool than word-of-mouth advertising. This is because we typically trust our colleagues, friends and families to give us reliable advice about their experiences. Patient reviews are similar in the way they portray real experiences patients had in your practice and are universally trusted by potential patients when they’re searching […]

September 26, 2019

Marketing for a Medical Practice

In the ever-changing worlds of medicine and marketing, it can be hard to keep pace. Try to keep in mind that marketing for a medical practice is an investment and while results may take some time to manifest, it’s important to remember that marketing is an ongoing process, rather than a one-time thing. It involves […]

September 3, 2019

The Types of Health Care Quality Measures

Health care quality measures are the different measures used to compare and assess the quality of separate health care organizations. These measures can be either a structure, process, outcome or patient experience measure. What are the different types of health care quality measures that your practice could utilize? Structural Measures Structure health care quality measures […]